Supervision Skills

This course is designed to enable a supervisor to make the best use of the supervision process. The value of supervision when facilitated well cannot be over estimated. It is a crucial tool in a manager's toolbox, but like any tool there is a right and a wrong way to use it. Anybody in a supervisory capacity will find this one day course invaluable.

Aspects to be covered include:

• Determining whose is whose responsibility in the supervision process
• Defining the elements of the CLEAR Supervision Model
• The art of delegation and giving constructive feedback
• Identifying effective management of staff in difficult situations
• Determining how to use supervision to enhance staff potential and development
• Defining ways to monitor staff effectively
• Appreciating the advantages and disadvantages of group supervision