Communication Skills

A one day course designed to raise awareness about the importance of good communication, and to promote good communication skills. This course will benefit anyone who relies heavily on communication skills within the workplace, or who would like to improve their communication skills in relationships generally.

Aspects to be covered:

• Listening and responding skills
• Gender differences in communication
• Obstacles to effective communication
• Helpful questioning skills
• Active listening
• The power of body language and tone
• Recognising agendas in communication
• The use of silence
• The value of self awareness in communication