Self-Confidence and Assertiveness Training

Target Group:

All staff who lack confidence within themselves or within their job role, and as a consequence may find it very difficult to be assertive when it would be beneficial to be so. This course is designed to equip and empower the delegate with a range of self-help tools and assertiveness skills that, when appropriated, encourage personal confidence and enhance healthy choices in communication.

Aims:

• To develop self-confidence and assertiveness skills

Learning Objectives:

On completion of the course delegates will be able to:

• Identify the causes of low self-confidence and the antidotes for it
• Recognise the difference between having an external and internal locus of control
• Explain the links between thinking, emotions and behaviours where confidence and assertiveness are concerned
• Discern appropriate contextual use of specific assertiveness techniques

Aspects Covered:

• Core beliefs and their influence
• Specific assertiveness techniques
• How to encourage healthy inner dialogue
• Using self-awareness positively
• The difference between passivity, aggression, and assertiveness
• Building resilience
• The pros and cons of changing
• Creating good habits that enhance healthy self-esteem
• Assertive communication