Debriefing Skills
Creating the right environment for staff to recover from a distressing incident is essential for recovery. This one day course has been developed to equip all those who are responsible for the after-care of staff who may be on the receiving end of aggressive or violent behaviour.
Aspects covered include:
- What debriefing actually is
- The roles and responsibilities of the debriefer and the employee being debriefed within the debriefing process
- Supporting individuals and understanding reactions following violent or aggressive incidents
- When, where and why to debrief
- The mangagement and supportive elements of debriefing
- The value of recording and monitoring incidents
- Debriefing - the legal context
- Communication skills in the debriefing process
- Self-care for the debriefer